Some web hosting providers provide Web Hosting and VPS Hosting with unlimited bandwidth. First and foremost, every web hosting provider has a theoretical limit on how much data it can transfer at any one time within their network, and that includes those web hosting providers that provide unlimited bandwidth. We cannot offer unlimited bandwidth without having a usage policy that makes any kind of package nothing different than a package that has specific limits on disk space and monthly bandwidth transfer. Any web hosting provider you go with that offers unlimited disk space and/or bandwidth will also likely have a usage policy to protect their network from users that may overuse the service, at as to what is considered “overusage” and what is considered “acceptable use” is likely determined by the web hosting provider, as per their Acceptable Usage Policy.

All of our VPS Hosting packages include defined limits so we can provide a good service to all of our customers. By offering unlimited disk space and monthly bandwidth, it can increase the risk of network abuse by certain customers – and which can affect the service of every customer on a specific server node. We compete on service rather than by specifications. We cannot technically offer unlimited disk space and monthly bandwidth because there are technical limits on how much data can be transferred at any one point with equipment, which is why we do not offer it.

About our VPS Hosting packages.

Our VPS Hosting packages are run on our vLite Hardware Virtualisation platform. Our vLite platform comes with our eNlight Cloud Hypervisor which optimises the software on your VPS to prevent slow performance of your VPS. Additionally, your RAM and CPU resources are physically separated from other customers which prevents any kind of security issue if another customer faces any kind of security breach.

Our VPS Hosting packages start at £22 per month, and if you choose a CentOS-based VPS with us, you can optionally purchase our Burstable RAM and CPU add-on which allows your VPS to burst up to 4096MB RAM and 6 CPUs depending on the package you choose – useful during busy traffic periods with your VPS performing as fast as during non-peak periods.

With our vLite Managed VPS Hosting we support the very latest LTS (Long-Term Release) of Ubuntu – Ubuntu 12.04, as well as prior releases that are actively supported by Canonical with our vLite VPS Hosting. However, the only difference between using CentOS and Ubuntu is that the burstable RAM and CPU options are not compatible with Ubuntu nor is the cPanel and WHM control panels.

What is Burstable RAM and CPU in your vLite VPS Hosting?
If you require burstable RAM and CPU options with your vLite Virtual Private Server, you’ll need to opt for CentOS as Ubuntu-based vLite virtual servers do not support this. Burstable RAM and CPU is a system in which your VPS can extend its resources beyond its original capacity to up to 4096MB RAM and up to 6 CPUs (dependent on the vLite package you choose from) which is useful during traffic spikes and during peak periods.

What versions of Ubuntu do you support?
eUKhost recommends you only use stable and supported releases of Ubuntu. From 12.04 and onwards, Canonical is supporting both desktop and server releases for five years. As of writing, Ubuntu Server 8.04, Ubuntu Server 10.04, and Ubuntu Server 12.04 are actively supported. Support for Ubuntu Server 8.04 ends in April 2013, so we recommend you choose either Ubuntu Server 10.04 or Ubuntu 12.04.

Are your vLite VPS Hosting managed?
Yes. All of our server-based and cloud-based hosting services are fully managed whichever operating environment you wish to use – whether Ubuntu or CentOS. Our qualified system administrators are available 24 hours a day to assist you with any aspect of server management and software installation including server security hardening.

What is vLite?
vLite, being a hardware virtualisation platform, your vLite VPS is an independent virtualised server environment on our server nodes with our eNlight Cloud Hyperviser sitting between the hardware and the vLite Virtual Servers to optimise the software installed on your vLite Virtual Private Server.

What is Ubuntu?
Ubuntu is one of the most popular Linux distributions on the desktop and is increasingly being deployed in large-scale deployments with corporations and government organisations. Ubuntu is commercially sponsored by Canonical by providing commercial support options to companies, organisations and individuals and has recently introduced new consumer-oriented services including Ubuntu One and the Ubuntu One Music Store that is integrated into Rhythmbox.

To ensure all of our Reseller Hosting customers have a fast and reliable hosting service, we do not allow overselling on our Reseller Hosting packages. If you require overselling or if your requirements are outstretching what a shared hosting environment can offer, please consider our eUK VPS Hosting or eUK Cloud Hosting services. Our VPS Hosting and Cloud Hosting services come with full root access with no allocation restrictions on the amount of accounts you may host. However, we recommend you do not excessively oversell hosting services because it can affect the reliability and performance of your virtual or dedicated server.

eUKhost offers a wide range of web hosting service that will provide you with facilities to make use of dedicated IP addresses and the benefits that accompany these.

A shared IP address is the standard option provided with all eUKhost shared web hosting plans, but the option to upgrade to a dedicated IP address for an extra small monthly fee is available. Within a shared or reseller web hosting environment you are able to make use of dedicated IP addresses as you would in a dedicated web hosting environment; this means that a shared web hosting plan is still appropriate for you if you wish to use an SSL certificate.

An eUKhost dedicated hosting plan, whether you choose VPS server hosting or a dedicated server, are accompanied with at least two dedicated IP addresses for your use. As many domain names require at least two nameservers, in a dedicated hosting environment you will be able to make use of a single server to provide you with both nameserver services. Alternatively, you can use each individual IP address to host different websites that require SSL certificates and move your DNS hosting elsewhere.

Within our eNlight cloud hosting services, dedicated IP hosting is a service provided with all virtual machines. When configuring the options for your virtual machines, you can choose to have as many IP addresses as you see as necessary assigned to your servers. With each VM having at least one dedicated IP address, you can treat each VM like an individual server with access being possible through Remote Desktop or SSH.

Dedicated IP Address

A dedicated IP address can be used for a number of different applications, with the main intent being to provide web developers with a more professional end product that customers will be able to appreciate.

The primary application for dedicated IP addresses is for webmasters that wish to use SSL certificates with their websites; in order for an eUKhost SSL certificate to function properly, a website requires its own dedicated IP address so that the certificate can be applied as necessary. SSL certificates are used by many websites to encrypt the information that is sent between visiting computers and the hosting servers so that if hackers do eavesdrop on the connection, they won’t be able to pick up anything that will be of any use to them.

Secondly, a dedicated IP address is required if you wish to setup reverse DNS for your website; this means that if someone was to do a record lookup for your dedicated IP address, the host record returned should match your domain name/website address. Reverse DNS is a required configuration option for anyone developing a web application that is going to be sending emails as a majority of email servers will reject emails that originate from servers that don’t have rDNS configured.

Dedicated IP VPN

Larger businesses may require a VPN so that their external employees are able to connect to the internal company network and a dedicated server or VPS server with a dedicated IP address can be of assistance where this service is needed.

A Virtual Private Network hosted on a dedicated server will benefit businesses that wish to connect multiple sites together so that resources can be shared securely through a central point. A dedicated IP will assist with VPN hosting as it will give all computers that require access one static address that they can then use to login to their business’s corporate network.

There are a variety of VPN daemons available that can be used on eUK Linux servers and eUK Windows servers. eUKhost’s 24×7 support team can assist with the installation and configuration of VPN servers where necessary.

As the user of a dedicated hosting service, whether this is a VPS server, dedicated server or even a virtual machine in the cloud then you are going to have your own dedicated IP addresses that you can use with your web applications.

With your dedicated hosting service you can use your dedicated IP addresses as you wish: a dedicated IP will be required when wanting to use an eUK SSL certificate with your website; you can host individual services such as websites and your mail server on separate IP address; you can use two separate IPs to setup two separate name server records that point to individual IPs, but use only a single server – it should be noted that all domains require the use of at least two name servers.

Dedicated Hosting IP SEO

When carrying out an SEO campaign, as a webmaster it is important for you to take into consideration all of the individual factors that could supplement your efforts to aid you with reaching a satisfactory result. A dedicated IP address is one of these additional elements that could improve how a search engine views your website; there are several ways in which the use of an IP address can affect the ranking of your website:

With a virtual IP address that is shared with other users (this is the common configuration with shared hosting) you are open to an array of issues that could affect the ranking of your website – for example, if a website hosted on the same shared server is sending out spam emails using the shared IP address then this could lead to the IP address being blacklisted, something that will impact every other website sharing that IP; by using a dedicated IP address you will be able to maintain a good ranking by ensuring that the IP stays ‘clean’ and isn’t used for illicit purpose

You can use a dedicated IP address to demonstrate an additional level of professionalism by setting up a reverse DNS record for your dedicated IP so that if anyone happens to do a reverse search on the dedicated IP address for your website, the reverse record will come up as being your domain name – if you are going to be running a website that is sending emails on your dedicated IP address then it is of the highest importance that you have this configured so that emails from your web application aren’t rejected by email servers – this is an additional factor that will be looked upon favorably by search engines indexing your website

A dedicated IP address will be required if you wish to setup an SSL certificate for your website and this is going to be a necessity if you are running a website that is collecting sensitive information, such as an online shop – an SSL certificate can be seen as aiding your SEO efforts because it will be demonstrating to search engines as well as your users that you take the security of your web applications seriously.

eUKhost offers dedicated IP addresses with all of our shared hosting, eNlight cloud hosting and eUK VPS Hosting/dedicated server hosting plans. Alongside this we also offer a range of SEO servers.

Dedicated Hosting IPv6

IPv6 is the sixth version of the IP protocol and has been designed to take over from IPv4 as the number of freely available IPv4 addresses is soon to run out and so a new system is required to meet the demands of the ever-growing number of devices that are connecting to the internet, including desktop computers and mobile devices.

Current IPv4 addresses follow a dotted-decimal notation in the following format: 192.168.0.1; this limits the number of devices that can receive a public IPv4 address to just over 4 billion. IPv6 on the other hand follows a hexadecimal notation in the following format: 2001:0DB8:AC10:FE01::; this will allow for a few billion more devices to connect to the internet using a public IP address and the allocation of IPv6 addresses is unlikely to run out for many years to come.

IPv6 has faced a slow introduction, but with many large corporations such as Facebook and Microsoft making the move over to IPv6, it is expected that other companies will eventually follow suit.

eUKhost is taking measures to allow us to implement IPv6 addresses with eUK dedicated hosting packages very shortly. You will be able to take advantage of an IPv6 address in the same way that you can an IPv4 address.

How to Secure a Windows VPS ?

Ans. VPS can be secured through ipsec , local security policies and Default windows firewall

How to enhance the security of a Windows VPS ?

Ans. The first thing that is strongly recommended recommended is to change the default login name and password to something of your preference and which is really tough to guess. A combination of upper/lower cases, alpha-numeric and special characters can be used for making a password hard to guess.
Secondly, turn off any anonymous FTP on the server.

We suggest to try and avoid browsing any unknown website from your web hosting VPS to avoid injections and intrusions on the server.

What are the additional security softwares that are available which would work on my VPS? Antivirus etc?

Ans. AVG can be used with HyperV VPS. You may alternately choose to use any other licensed versions of an Antivirus for securing your Virtual Private Server.

Are the VPS’s protected by a hardware firewall?

Ans. No, a default vps is not protected with hardware firewall. But, you can opt for a Software Firewall + AntiVirus at an additional cost of £5 GBP.

Can I change the default FTP port on my Windows VPS ?

Ans. Yes, it is possible to change the FTP port for your windows vps.

The disk space offered with a VPS is inclusive or exclusive of the space taken up by the OS ?

Ans. The space required by the OS files is inclusive of the VPS space. For example, if you order an entry level Cheap VPS hosting package that offers 20 GB of diskspace, the OS would ideally occupy 9.5 Gb (OS updates would need more space) approximately leaving 11.5 Gb free for your usage and installations of add-on services.

Can I host an IRC server on a Windows VPS?

Ans. No! We do not allow IRC to be hosted on our servers may it be any package.

Can I run A Game Server On a Windows VPS?

Ans. Yes, a VPS can be used for hosting Game Server. But, we would not recommend it, instead you can opt for a Dedicated Server for that purpose. Before placing an order you must first check the Games requirements, further you need to be sure about the total number of concurrent users you expect to use the server at a given point of time. Based on these factors an appropriate server should be considered.

Earlier, we have had a look at the Steps to Change SSH Port of a Linux Server from the default port 22 to something of your preference. The steps described therein must have been helpful, but it there weren’t due the fact that you have RHEL 6 installed on the server, then you probably would have encountered an error stating the denial of permissions.

This is because the Security Enhanced Linux or SELinux is enabled over your server. This is basically a default feature which comes equipped with Red Hat Enterprise Linux which is responsible for blocking each port that offers access to SSH, only the port 22 is offered this capability by default.

If you wish to use any other port, few changes in the settings are required. The following steps would help you change your SSH Port in SELinux

Step 1 : Login as Root

Step 2 : Run semanage to check the settings of the port that you currently. As root, type:

semanage port -l | grep ssh

You should be able to see something similar to as shown below :

ssh_port_t tcp 22

Step 3 : Here, you must proceed with adding your desired port. Use the below command to do so :

semanage port -a -t ssh_port_t -p tcp 1234

Note : Replace 1234 with the port number of your preference

Step 4 : Run a quick check using the following command to ensure that the port has been added to acceptable port list :

semanage port -l | grep ssh

Upon execution of the command, you should be able to see that the desired port has been added :

ssh_port_t tcp 1234,22

Step 5 : Restart OpenSSH using the following command for the changes to apply :

/sbin/service sshd restart

This will allow you to access SSH via. your desired port. You also must ensure that the SSH is well configured and the port is enabled in the firewall settings as well.

You may contact our support department for any assistance with this. You may either raise a ticket via. helpdesk, drop an email to support@eUKhost.com or reach via. Live Chat. We offer round the clock web hosting UK services and take privilege in helping you get the issue resolved at the earliest.

Do you support Windows SharePoint Services?

Yes, Eukhost Ltd. supports Windows SharePoint 2010. Kindly check the following to know more about it in detail : SharePoint Hosting

What is the Software requirements requirements at our end ?

Since SharePoint is developed to serve the requirements of different members with varied responsibilities, the expectations from the software varies based on the users role. The following table describes it in detail :

* Frontpage can be used only on our VPS, Cloud Hosting, Semi-Dedicated Servers and Dedicate Hosting servers.

Can I upload custom templates?

Yes, there are no restrictions on uploading your own WSS templates on any of our SharePoint hosting packages.

Do you allow uploading of custom Web Parts?

Yes, no restrictions are set on uploading your own web parts on any of our SharePoint hosting plans.

Do you offer access to the database on WSS packages?

No. It is because of security purposes, the database access isn’t offered with our Windows SharePoint Services plans.

What tool would you recommend for managing SharePoint?

Office SharePoint Designer is well suited for managing SharePoint. It would enable you with creation and deployment of interactive solutions on the SharePoint platform, without the need of writing any code.
You may visit the following to get more knowledge about the application http://office.microsoft.com/en-us/sharepointdesigner/FX100487631033.aspx .

How much is the charge for an extra space ?

You will have to consider upgrading the package if you require extra space.

Does the SharePoint plans include E-mail?

Yes, Email is included with the product. You may also consider our cheap Email Hosting packages for that purpose.

Is SSL Supported On SharePoint sites?

Yes, GlobalSign Domain SSL is offered with our SharePoint plans. This is an add-on feature which can be availed at an annual charge of £49.00 GBP.

Most of the times many reseller web hosting and vps hosting accounts are begin affected by unauthorised FTP uploads. Unlike vps and reseller hosting, on cpanel hosting accounts we are aware of the domains which are being created and can be altered directly from the systems. However, it is not possible with the vps and reseller hosting accounts as the clients has the flexibility to add any number of domains.

However, we can provide a method in order to secure FTP access to your website for a number of IP addresses or a complete subnet.

Primarily, you need to determine your own IP address first. One of the best way to detect your ip address is to visit www.whatismyip.com website. Once you visit this site it will show your ip address like “Your IP Address Is: xxx.xxx.xxx.xxx”. This is all you need to determine if you are on a static IP address. However, if you are assigned with a dynamic IP address, it means your ip will keep on changing, hence you will need to know the ip addresses you would be assigned.

If you have a static ip address assigned, visit the “Whatismyip” site and click on the “IP WHOIS Lookup” link on the left of the page and then simply click the “Whois Lookup” button. You will see a detailed information about your ip address on the middle of the page. In that information, you should see something like this:

inetnum : 128.0.0.1 – 128.0.0.53

The above figures is the range of the IP addresses you could be assigned.

Now, that you have the possible ip addresses, you can proceed with the following steps.

On your machine, create a file .ftpaccess in a text editor (make sure you put the (.) dot at the beginning of the file name).

If you have a static ip address assigned, put the following content in that file:

<Limit ALL>
DenyALL
Allow 128.0.0.1
Allow 1.2.3.4
</Limit>

The line “Allow 128.0.0.1” should be left in the file as a backup in order to enable you the access to the .ftpaccess file through the Filemanger in the Admin area.

If you are assigned with a dynamic ip address, then you will have to Allow the possible range of ip address based on the example “inetnum: xxx.xxx.xxx.xxx – xxx.xxx.xxx.xxx”. The file contents will look like this:

<Limit ALL>
DenyALL
Allow 128.0.0.1
Allow 1.2.3.
Allow 1.2.4.
Allow 1.2.5.
Allow 1.2.6.
Allow 1.2.7.
</Limit>

Now, as you are done with creating the .ftpaccess file, you just need to upload that file into the httpdocs, httpsdocs and cgi-bin folders on the server. It will restrict all the ip addresses trying to access your site via FTP accept those ip addresses which are Allowed in the .ftpaccess file.

The above change won’t stop blocks on SFTP or WinSCP, if you are going to use only these protocols you could create a file with the following contents.

<Limit ALL>
DenyALL
</Limit>

The above lines will restrict any FTP access to your website. This tutorial is applicable only for the Reseller Web Hosting and VPS Hosting accounts. If you are not familiar with above, you can simply raise a ticket at our support desk and leave the rest on our technical experts.

How to install Softaculous in cPanel ?

Softaculous similar to Fantastico is an auto-installer that holds multiple scripts within that can help users with installing applications, softwares with just few clicks. There are 194 scripts which include scripts for Blogs, CRM’s, Forums, eCommerce, social publishing, social networking, Wikis etc. that are included with Softaculous

Requirements of Softaculous

The basic requirement for Softaculous to be installed on your web hosting uk server is that, you are required to have a cPanel installed over the server. Moreover, you must have root/SSH access to be precise.

Furthermore, before proceeding with the installation of Softaculous you must get assured that Ioncube is enabled on the server. (At eukhost, Ioncube loader is enabled as a default feature on Dedicated Hosting Server, Cloud Hosting, Virtual Private Server and Semi-Dedicated ). Incase you find that it isn’t enabled, you can enable it through WHM. You must login to WHM >> Go to Tweak settings >> Enable.

Having done that, you can now proceed with the installation of Softaculous.

Step 1 : Login to the server as root and run the below commands.

[root@localhost ~]# cd /usr/local/cpanel/whostmgr/docroot/cgi
[root@localhost ~]# wget -N http://www.softaculous.com/ins/addon_softaculous.php
[root@localhost ~]# chmod 755 addon_softaculous.php

Step 2 : Login to WHM

Step 3 : Go to Plugins and hit the Softaculous options. Having done that a page stating “Congratulations, Softaculous was installed successfully” would appear. This confirms that Softaculous has been installed over the server.

The scripts included in Softaculous would be downloaded automatically. Against each successful download, you would see a check mark.

This concludes the installation of Softaculous over your web hosting server.

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