Q. Do you accept payments for web hosting services via Moneybookers?

Ans. We gladly accept payments via Moneybookers for all our web hosting services including Dedicated Servers as well. You can fund your moneybookers account with your credit/debit card, or transfer money from your bank account from virtually anywhere in the world. Our Moneybookers account is Merchant Verified. Choose from our wide variety of our web hosting services and directly pay with MoneyBookers.

To pay via Moneybookers, all you need to do is follow these simple instructions:-

1. First place an order from our website.
2. Select Moneybookers payment option on the payment page.
3. You will then be forwarded to Moneybookers secure site to complete the payment.

Even if you do not have a Moneybookers account, you can still place an order. We will forward you to the Moneybookers site after you submit your order, where you can create a new Moneybookers account.

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Here is a short review of Whoiscart and some details of its configuration and installation :

Whoiscart is a great billing software for web hosting companies and resellers.

For a program costing around £20 Our customers had superb support from the whoiscart team. They do offer an install service for extra $12.50, but in fact installation is straightforward as long as you remember the FTP in binary.

Configuration can be a bit tricky if you are new to web hosting UK and installation of online softwares. Whoiscart support is superb and they provide top class service to let you have a running whoiscart setup.

The cart can be set up to sell web hosting only or link directly into one or more registrar’s account for domain registration.

Account creation in whoiscart is automated, and whoiscart can address multiple WHMs.

Integration with PayPal may be tricky – you must use the primary email address on your PayPal account. However, the problems are minor and one should create a debug file and Sandbox will get everything setup for autocreation.

PayPal’s IPN manual may make you wonder if you are up to it, One should not forget that the notification URL which would be forwarded to paypal should be .php only. If it is .html then change it to .php.

Integration with other payment processors like 2checkout, worldpay or authorize.net is as simple, and you can choose from several and use as many as you want to.

Whoiscart is a well featured program with premium support at a budget price.

Q. Are your web hosting plans covered under VAT?

Ans. Yes, eUKhost Ltd. is a UK Limited, VAT Registered company, to find out more information about our company, please visit the “about us” section on our website. Our VAT registration number is 927 0466 20. All prices quoted for our web hosting services and domain names already include VAT, so the price you see is the price you pay.

Q. Can I view my website even though my domain’s nameservers haven’t propagated yet?

Ans. Yes, you can view your website even if your domain’s nameservers haven’t propagated yet. This is how you can access the domain -

http://IP-ADDRESS/~username/ (The IP address of the server you are hosted on will be provided to you upon sign-up.)

Generally a new domain name takes about 24 to 48 hours to propagate all over the world wide internet. After the propagation across the Internet has completed, you will then be able to use your domain name.

The first sign that the propagation is nearing completion is when your domain name shows unavailable when performing a WHOIS search. If you view the WHOIS information provided and it shows you as the owner, then your domain name has either completed propagation or will complete within the next day or two. When you yourself are able to point your browser to yourdomain.com and see your web site as well as assuring a few of your friends can do the same, then propagation has completed. To view the status of your domain name check multiple WHOIS searches rather than just one.

Q. What methods of payment can I use to pay for your service?

Ans. We accept payments through most Credit cards & Debit cards like

a) MasterCard
b) Visa
c) American Express
d) Discover
e) Visa Electron
f) UK Maestro

We also accept payments through payment gateways like Google Checkout, Paypal, Moneybookers & Bank Transfer. You can also pay through Cheque.

Cheque needs to be sent on the name of eukhost LTD and the address to send the cheque is as follows :-

Address :- Building 3
City West Office Park
Gelderd Road
Leeds
LS12 6LX

Please ensure to quote any necessary information whilst providing us with a cheque, to help us identify you as a customer.

Bank Transfer payments can be sent to :-
eUKhost LTD
Sort: 30-92-79
Account Number: 03475785
IBAN: GB32LOYD30927903475785
SWIFT: LOYDGB21264

Q. Are there any extra charges involved with using your service? is there any tax applicable?

Ans. There are absolutely no hidden charges/fee involved in using any of our web hosting services. All prices of our web hosting and domain names are available on the website. We do our best to give fair notice of all charges well in advance, and there are no hidden account maintenance or extra payments applied other than the set monthly fee for each account. Every payment that you make for our services are inclusive of all TAXES including VAT.

Q. What extra facilities do you provide for E-commerce sites for payment basis?

Ans. You can have the links for the PayPal and 2Checkout (i.e. Credit Card ) on your site for the E-commerce. You can configure the site for accepting online payments using above two payment gateways.

Q. My Credit Card has expired, how do I make credit cards detail changes?

Ans. We don’t save your credit card details in our billing system so you will need to take care of changing your Credit Card information with the merchant service provider which you had used to make payment. If you have used paypal to make the payment then you need to login in your paypal account and make the changes. If you pay using Google Checkout or 2checkout subscription then you need to login in your Google Checkout or 2checkout account to change your credit card details.

Q. Do you accept payments for hosting plans via Debit cards or egold?

Ans. We accept Visa and Master Debit Cards. We also accept debit cards through PayPal and Google Checkout. Please note that Switch / Solo Debit cards are not accepted if you choose credit card payment option. Switch / Solo debit cards are supported in paypal only so you should choose paypal payment option to pay using Switch / Solo / Maestro debit cards.

Unfortunately we don’t accept payments through egold. You should consider a Bank transfer option if your Credit card or the paypal option is not supported in your country or you don’t have those options. We also accept payments through Moneybookers.

Q. Can I make my payments on monthly basis or do you offer monthly hosting plans?

Ans. Monthly payments is not available on any of the cPanel Hosting Packages. However we do offer separate monthly cpanel web hosting plans too which are Basic, Corporate and Professional plan. Plan specifications, prices and complete information on our monthly cPanel hosting plans can be viewed at http://www.eukhost.com/monthly.php

Our other hosting services like cPanel – Linux Resellers, DotNetPanel Windows Resellers, VPS Hosting, Semi Dedicated Hosting and Dedicated Server Hosting are available on monthly payment option. We offer 30 day money back guarantee on all of the above web hosting services except dedicated servers so you can request full refund within first 30 days of order if you are not satisfied, this guarantee applies even if you have paid for 1 year in advance.