1. Who is Build a Website for?
Build a Website is aimed for those who want to create a website but do not have the technical experience to do so. Build a Website is a simple, integrated website hosting product that incorporates a full-featured website builder that works through your Web browser (the software you use to access websites) – so, there is no software you need to install on your computer. At just £3.49 per month, Build a Website is perfect for individuals and small businesses.

2. What is included in Build a Website bundle?
Build a Website includes everything you need to get started with your own website – a website address(Domain Name), a website builder tool, and e-mail. All websites hosted through ‘Build a Website’ are hosted on our reliable and redundant “VMware cloud” infrastructure. What this means is that there is more than one back-end server that is making sure your website stays online, and remains fast and responsive at all times.

3. Can I create my own online store using Build a Website?
An eCommerce module powered by a third party eCommerce service provider called Ecwid comes bundled with Build a Website. Their free plan allows you to add up to 10 products to sell. If you would like to list more products to sell through your eCommerce store or would need features like coupon codes, tiered pricing and multi-storefront tracking, you will need to consider purchasing a paid plan which starts at $15 USD per month (which is around £9.75 per month, but this is subject to change as currency rates change all the time). Your Ecwid eCommerce store is integrated directly into your website. All the products which you add via Ecwid will be added to your website’s storefront immediately.

4. Are there any penalties to shift a domain name if the client chooses to leave?
Because Build a Website is offered on a monthly payment basis, we have certain conditions regarding the free domain name which we also offer with the product. If you decide to cancel your product within six months, you will need to pay for the domain name if you would like to use the domain name elsewhere (e.g. move your domain name to another registrar). The rates are fixed from the point of placing an order even if they change in the future. The rates are detailed in our supplementary terms of service (http://www.eukhost.com/build-a-website/fair-usage-policy-supplementary-terms.php). As of writing, the rates are currently £8.98 for generic top-level domains like .com, .net and .org and £10 for country-code top-level domains like .co.uk. However, if you cancel your Build a Website product after six months (or on the sixth payment cycle), the domain name automatically becomes yours meaning you can move it to another registrar and use it elsewhere if you wish.

5. Is there the facility to incorporate sub-pages?
Yes, you can change the hierarchy of pages via the website builder. When you do this, the sub-pages would appear in the sub-menu of a particular menu item.

6. Can contact forms be made functional / embedded in the site?
There is a ‘Contact Form’ module which you can add to specific pages in the website builder. You can add and remove form fields, whether certain fields need to be filled out and whether certain fields are valid (e.g. if it is an e-mail field, it will check whether the e-mail address looks valid – sales@eukhost versus sales@eukhost.com as an example). Lastly, you can change the message which is displayed to users which have sent an e-mail through the form.

7. Is it possible to add imagery / patterns to the backgrounds?
Yes it is possible to use images as the site background, as well as the background for different parts of your website – such as the content area. You can also choose to ’tile’ the background image which would repeat the background image which is useful if you have a patterned background image you’d like to use.

8. Can the site be fully styled (padding, margins, font packaged, etc)?
You can change the padding and margin of various parts of the website builder, such as between the content area and the sidebar(s), the content area and the header, and so forth. You can also change the styling and font used in the menu and change the styling, font and colour scheme of the entire website. There are also many pre-made colour schemes you can choose from. However, you cannot currently change the margin on text which is set as a heading (i.e. Heading 1 or Heading 2 text) and whether links are underlined or not (except for the upper menu, where you can indeed change the styling and appearance of the links – bold, underline, italicised, colour and background – including the appearance on “hover” and when the menu item is “active”).

To order Build a Website and get started with it, go to – http://www.eukhost.com/build-a-website/

You can make use of .htaccess files in order to block an IP address from accessing your website. A .htaccess is a kind of configuration file that can be used from things like setting password-protected directories, preventing the display of file extensions to, of course, restricting access based on IP.

To ban an IP address from accessing your website, create a .htaccess file within your root directory (usually public_html or www) and add the following configuration in the file:

order allow,deny
deny from 127.0.0.1
allow from all

It’s pretty simple to understand what’s going on here. “order allow,deny” is specifically in this order so that the allow rules are checked first, and if someone matches a deny rule, their server request is refused (i.e. they’re blacklisted). If you have the order as “deny,allow”, the deny rules are checked first and the allow rules after. If you had it ordered “deny,allow”, the allow rule is evaluated last, so you can imagine what would happen – hence, “order allow,deny” evaluates deny rules last.

In the example above, we’re blacklisting 127.0.0.1. In real use, you’ll need to change this to the IP address in which you want to blacklist. You can, of course, blacklist multiple IP addresses by listing multiple deny rules on a separate line. For example:

order allow,deny
deny from 127.0.0.1
deny from 127.0.0.1
deny from 127.0.0.1
deny from 127.0.0.1
allow from all

If you want to block an entire IP range, you simply exclude a specific octet in the .htaccess rule:

order allow,deny
deny from 127.0.0
allow from all

This will blacklist IP addresses in the range 127.0.0.0 through to 127.0.0.255. An octet is each part of the IP address (i.e. 127, 0, 0, 1).

Note: If you can’t see your .htaccess file listed in your FTP client it may be hidden depending on the file manager you are using, because the file starts with a period character. If this is the case, you’ll need to find the option in the menu of the FTP client you are using to show hidden files.

In most control panels for Linux- and Windows-based hosting, you can blacklist IPs using a graphical user interface instead of having to do so via a .htaccess text file. In cPanel, go to the IP Deny Manager (in the Security category) to blacklist IPs from accessing your website. Just like doing so directly within a .htaccess file, you can specify a complete IP address or a specific range.

Note: Be careful when you are blacklisting an IP range. Don’t blacklist an IP range too broadly if you are concerned of blacklisting genuine visitors.

Businesses seeking 100% uptime for their website should look no further than the eNlight cloud platform for their needs; providing a service that can be tailored to meet the individual requirements of each client, eNlight is a revolution in cloud web hosting that will guarantee good value for money for every customer. The eNlight platform can be used to host virtual machines that are running Windows or Linux so for once you are able to consolidate your virtual machines onto a single platform, regardless of the operating system that you are running; this is one way in which eNlight can help to lower your business’s web hosting expenses – this also means that any website can be hosted on the eNlight platform, regardless of the technologies that have been used to develop it. The cloud can also be seen as a very good base for expansion because eNlight virtual machines can be expanded in just a few clicks without causing any downtime so that you can introduce additional capacity to your IT backend very easily; as the number of visitors to your website increases, the load that is placed on your VMs will increase dramatically, which is why it is important to be able to increase system resources quickly as otherwise the stability of your website could be impacted.

Establishing an Environment that Supports Your Website

With your eNlight cloud servers, full access will be provided through Remote Desktop or SSH depending on whether you have chosen Windows or Linux. With full root/administrator access you can make any ammendments to your hosting environment that you feel will improve the support that is available for your website – this can include changes to applications to improve their use of system resources or the installation of applications and components that aren’t available by default. The dedicated environment offered by eNlight cloud servers allows you to break out of the mould creating by shared web hosting so that you can use any third-party applications and components as part of your website; furthermore, the resources offered with an eNlight VM will offer far more expansion opportunities than a shared web hosting plan.

Uploading your website to the eNlight cloud won’t be an issue once you have your environment established. Even though FTP is the standard way for uploading files to your web space, root access means that you can use more secure methods to achieve this including SCP.

Resources of eNlight Cloud Servers

The design of the eNlight cloud means that your virtual machines can grow along with your website because resources can be added with just a few clicks without incurring any downtime. The issue with existing web hosting plans has been that you have had to pay over the odds to receive resource allocations that aren’t necessarily completely fitting to your needs and this has meant that money is being wasted in some areas. The eNlight cloud overcomes this by allowing you to specify the exact resource allocations that are given to each of your VMs so that you know exactly what you are going to be paying and will only ever have to pay for what you want – this makes eNlight ideal for websites of all sizes. Auto-scaling is also available for websites that are unable to predict their growth because this will introduce a system that will automatically allocate resources to your server to cope with demand as it increases; you are able to set a cap on this however, so that you don’t end up with any nasty bills that you weren’t expecting.

Security Provided by eNlight VM

An isolated dedicated environment within the context of a virtual machine offers opportunities to introduce a level of security that is individual to a client’s needs so that they are able to guarantee the safety of the data that they are hosting without impeding on the performance of the website itself. With a dedicated environment you have full control of everything that goes on and as full root/administrator access is a standard feature of any virtual machine, you can install the applications that are necessary for creating the secure environment that you desire. Furthermore, as each virtual machine is independent of one another you can be assured that any security breaches that have occurred in another eNlight environment will not leak into the main cloud or any other virtual machines as the damage will be limited to the VM that was impacted initially.

See eNlight Cloud Hosting

Yes, we do. Our Email Web Hosting starts at £2.49 per month. With our Email Hosting packages, you can create unlimited e-mail accounts within your Email Hosting account’s disk space constraints. Email Hosting is perfect for businesses or professional individuals that want to have a dedicated E-mail Account without having to use services such as Hotmail, Yahoo! Maiul or AOL Mail and having an unprofessional business image by having an @hotmail.com or @aol.com e-mail address.

With all of our Email Hosting packages, you need to also purchase a domain name. Our domain names start at just £7.49 per year for .COM and .NET domain extensions and £5 per year for .CO.UK domain names*. Any e-mail account you create under your Email Hosting account will be tied to your unique domain name. So instead of business@hotmail.com – your domain name can be business@example.com – whatever your domain name happens to be.

Why should I opt for Email Hosting?
If you don’t want full-scale web hosting and don’t want to have to pay for web hosting in order to have your own unique e-mail address with your company branding, Email Hosting is the perfect solution for this. And all of our Email Hosting packages come with SpamAssassin which is a widely-recognised anti-spam solution that is installed on all of our servers. You can activate SpamAssassin and will automatically filter e-mails that are detected to be spam by SpamAssassin. You can set the filter level before SpamAssassin will automatically delete e-mails it has detected as being spam.

Why is it important to have an anti-spam solution with email?
While “spam” doesn’t sound so scary, it can be used as a collective term to refer to more malicious e-mails, such as:

• “Phising” emails are e-mails sent by malicious users and organisations that are pretending to be a company or organisation that you may have an association or service with. A prominent example is PayPal spoof e-mails that are sent by malicious users that are claiming the customer’s account has been suspended and it needs to be verified. You’d be surprised by the amount of people that are unfortunately fooled by these kinds of e-mails.
• Scam e-mails that are trying to get you to provide your personal information that may be used to steal your identity or to use your credit or debit card details for unauthorised transactions. For example, some spam e-mails may claim that someone needs help with transferring funds from a certain third-world country. Never trust these e-mails – they always have an underlying motive to either steal your identity or make use of your credit or debit card information.
• Malicious emails can be sent that may have malware embedded in an attachment.
• Spam emails in general which are advertising certain products and services such as viagra pills, SEO services and so forth. Never, ever trust these e-mails – some of these malicious users are not really selling you viagra pills and could be something much more dangerous than that.

I’d be able to tell the difference between a real e-mail and a fake e-mail?
Not necessarily. In fact, it is very easy to spoof an e-mail and pretend to be someone you’re not if certain records are not set on a domain name where the e-mail is coming from, it will otherwise look like a genuine e-mail from the person you’d naturally expect it to be from. How is this possible? Well, very simply, malicious users simply set the e-mail address that sent the e-mail address to the e-mail address they wish to spoof. And even more, they can set a different e-mail address for the “Reply-To” header, which means when someone replies to such an e-mail, they’d be sending it to a completely different e-mail address.

How do you prevent this? Like with all of our Linux cPanel Hosting Packages, within the Email Authentication section of the control panel. Within this section, you can set an “SPF record” which adds a TXT record on the domain name that specifies what IP addresses are authorised to send e-mails from for your specific domain name. This may be set by default. And if it isn’t, you can contact our support team to set the SPF record within cPanel for you if you have any difficulties doing this yourself.

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Yes, you can order a Dedicated IP if you have eUK Shared Hosting or Reseller Hosting with us if absolutely necessary. While we provide 2 IPs with VPS Hosting and Dedicated Server Hosting; with shared hosting, you share the server IP. In most scenarios, this is sufficient; but if you are installing and using an SSL certificate for use on your website, you’ll need to buy an Dedicated IP alongside an SSL certificate.

What is a Dedicated IP?
When you buy shared web hosting, your account shares the Dedicated IP of the server in which your account is hosted on. However, if you require a Dedicated IP for a specific reason – whether for SEO purposes or because you need to use an SSL certificate; for example in the case you run an e-commerce store – you’ll need to buy a Dedicated IP in order to buy and use an SSL certificate.

How much do Dedicated IPs cost?
A Dedicated IP costs £20.00 per year. The reason you have to pay for Dedicated IPs on an annual basis is to ensure those that have Dedicated IPs allocated actually need them. You will need to justify each Dedicated IP you require.

How long does it take for my order to be processed as soon as I purchase a Dedicated IP?
Our sales team work 24 hours a day, 7 days a week so you should expect your order to be processed by our sales team usually within a few hours after ordering.

To ensure all of our Reseller Hosting customers have a fast and reliable hosting service, we do not allow overselling on our Reseller Hosting packages. If you require overselling or if your requirements are outstretching what a shared hosting environment can offer, please consider our eUK VPS Hosting or eUK Cloud Hosting services. Our VPS Hosting and Cloud Hosting services come with full root access with no allocation restrictions on the amount of accounts you may host. However, we recommend you do not excessively oversell hosting services because it can affect the reliability and performance of your virtual or dedicated server.

Shared Hosting UK

eUKhost is the UK’s premier shared web hosting provider, offering a number of low-cost web hosting plans that utilize both the Windows and Linux platforms so that there is a solution suitable for all users.

Our cPanel Linux shared hosting plans are amongst some of the best in the UK, pairing a high uptime guarantee with a wide array of features that guarantee value for money and will allow businesses to make the most of their web presence.

eUKhost’s Windows shared hosting plans feature the latest technologies including ASP.NET 4.0 and SQL Server 2008 so that Windows web developers have a reliable platform on which they can develop some of the most functional and user-friendly web applications. All of this comes at an affordable price, accompanied by our popular 24×7 support.

Shared Hosting vs. VPS Server

Selecting eUK Hosting for your web hosting requirements will open you to a range of web hosting plans that are designed to fit the needs of users of different requirements; for power users, the next option after a shared web hosting plan could potentially be a VPS server.

A VPS server is essentially a virtual server hosted in a shared environment, with VPS hosting nodes being shared by a number of users. The following comparisons can be drawn between shared web hosting and VPS servers:

• A VPS server provides you with your own dedicated hosting environment, enabling you to install applications and services of your choice as SSH access will be provided to Linux VPS servers and Remote Desktop access for Windows VPS servers – although managing a dedicated hosting environment may appear to be a daunting task, support is available throughout the process so that assistance can provided where necessary
• The core hosting environment of a VPS server is very similar to that of a shared web hosting plan as you are essentially sharing a core hosting node with other users, therefore meaning that the stability of a VPS server may not always be a massive improvement over a shared web hosting service, although with eUK’s support team constantly monitoring hosting node’s, the uptime guarantee of 99.9% should be met every month without issue
• The price of a VPS server is designed to attract users of shared web hosting plans who are gradually running out of resources to run their website in a stable manner – as a website grows the constraints of shared web hosting will begin to show and because of this, a VPS server will be seen as the next naturally progression in the chain, therefore meaning that the low costs of VPS hosting are going to be attractive to users in this position.

Shared Hosting Security

eUK takes the security of our servers seriously and shared web hosting is no different with investment in new technology being made constantly so that we are able to provide our customers with a web hosting environment that  satisfies their needs and industry standards.

The security of a website is also a responsibility that should fall partially on the shoulders of the webmaster because even though eUKhost endeavours to provide a secure environment, if a website has been poorly developed is storing data in an insecure way then this could cause issues with security; as a web developer it is important for you to be aware of the most recent and secure coding techniques, whilst data should be encrypted when stored in a database.

We encourage the highest level of security possible for all of our customers, with SSL certificates being available for our Windows shared hosting and Linux shared hosting customers. Purchasing an SSL certificate will enable you to encrypt all data that is transferred between your website and your visitor’s computers, therefore keeping private communications secure and giving your visitors another reason to have confidence in your online presence.

Shared Hosting vs. Dedicated Server

eUKhost offers both managed shared hosting plans and managed dedicated servers that are all accompanied with quality 24×7 support, enabling you to call upon an experienced support team when you are facing issues with your web hosting service. The following are the core differences between eUK shared hosting and eUK dedicated server hosting:

• A dedicated server provides you with a physical server that can be used with a number of different hardware configurations, enabling it to be used in a much wider number of applications than a shared web hosting plan – these different hardware configurations can be used to achieve different goals, for example RAID may be used to achieve greater data integrity in the event of a single hard drive failure or to even improve the read/write speeds of a server
• A shared web hosting plan is hosted on a physical server with many other shared web hosting users meaning that stability of the hosting platform isn’t guaranteed, whereas with a dedicated server you will be provided with your own hosting server that no other users will have access to unless you explicitly wish to share your dedicated server with another business or user

The same level of support will be provided for managed shared hosting users and managed dedicated server customers, with eUK’s 24×7 support being one of the key reasons for many people choosing to use our web hosting services – eUKhost’s support team will have the knowledge to assist you with any issues that you could face on the Windows or Linux platform with the outlook of providing a solution as fast as possible so that the operation of your website or hosting service isn’t impeded to any extent.

As the user of a dedicated hosting service, whether this is a VPS server, dedicated server or even a virtual machine in the cloud then you are going to have your own dedicated IP addresses that you can use with your web applications.

With your dedicated hosting service you can use your dedicated IP addresses as you wish: a dedicated IP will be required when wanting to use an eUK SSL certificate with your website; you can host individual services such as websites and your mail server on separate IP address; you can use two separate IPs to setup two separate name server records that point to individual IPs, but use only a single server – it should be noted that all domains require the use of at least two name servers.

Dedicated Hosting IP SEO

When carrying out an SEO campaign, as a webmaster it is important for you to take into consideration all of the individual factors that could supplement your efforts to aid you with reaching a satisfactory result. A dedicated IP address is one of these additional elements that could improve how a search engine views your website; there are several ways in which the use of an IP address can affect the ranking of your website:

With a virtual IP address that is shared with other users (this is the common configuration with shared hosting) you are open to an array of issues that could affect the ranking of your website – for example, if a website hosted on the same shared server is sending out spam emails using the shared IP address then this could lead to the IP address being blacklisted, something that will impact every other website sharing that IP; by using a dedicated IP address you will be able to maintain a good ranking by ensuring that the IP stays ‘clean’ and isn’t used for illicit purpose

You can use a dedicated IP address to demonstrate an additional level of professionalism by setting up a reverse DNS record for your dedicated IP so that if anyone happens to do a reverse search on the dedicated IP address for your website, the reverse record will come up as being your domain name – if you are going to be running a website that is sending emails on your dedicated IP address then it is of the highest importance that you have this configured so that emails from your web application aren’t rejected by email servers – this is an additional factor that will be looked upon favorably by search engines indexing your website

A dedicated IP address will be required if you wish to setup an SSL certificate for your website and this is going to be a necessity if you are running a website that is collecting sensitive information, such as an online shop – an SSL certificate can be seen as aiding your SEO efforts because it will be demonstrating to search engines as well as your users that you take the security of your web applications seriously.

eUKhost offers dedicated IP addresses with all of our shared hosting, eNlight cloud hosting and eUK VPS Hosting/dedicated server hosting plans. Alongside this we also offer a range of SEO servers.

Dedicated Hosting IPv6

IPv6 is the sixth version of the IP protocol and has been designed to take over from IPv4 as the number of freely available IPv4 addresses is soon to run out and so a new system is required to meet the demands of the ever-growing number of devices that are connecting to the internet, including desktop computers and mobile devices.

Current IPv4 addresses follow a dotted-decimal notation in the following format: 192.168.0.1; this limits the number of devices that can receive a public IPv4 address to just over 4 billion. IPv6 on the other hand follows a hexadecimal notation in the following format: 2001:0DB8:AC10:FE01::; this will allow for a few billion more devices to connect to the internet using a public IP address and the allocation of IPv6 addresses is unlikely to run out for many years to come.

IPv6 has faced a slow introduction, but with many large corporations such as Facebook and Microsoft making the move over to IPv6, it is expected that other companies will eventually follow suit.

eUKhost is taking measures to allow us to implement IPv6 addresses with eUK dedicated hosting packages very shortly. You will be able to take advantage of an IPv6 address in the same way that you can an IPv4 address.

Unfortunately no. Section 3(e) of eUKhost’s Terms of Service also relays this.

Webalizer is a complex statistical analysis program capable of producing charts and graphs about who is visiting your website included in the cPanel hosting account. Webalizer displays a series of bar graphs, with a key below the graphs Some time the webalizer is not updated automatically, at that time you need to update the webalizer manually by using following command.

/usr/local/cpanel/3rdparty/bin/english/webalizer -N 10 -D /home/username/tmp/webalizer/dns_cache.db -R 250 -p -n domain.com-o /home/username/tmp/webalizer /usr/local/apache/domlogs/domain.com

Note : Replace username equal to correct username and domain.com equal to correct domain name.