Archive for Email Hosting

Does eUKhost offer Email Web Hosting services?

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Yes, we do. Our Email Web Hosting starts at £2.49 per month. With our Email Hosting packages, you can create unlimited e-mail accounts within your Email Hosting account’s disk space constraints. Email Hosting is perfect for businesses or professional individuals that want to have a dedicated E-mail Account without having to use services such as Hotmail, Yahoo! Maiul or AOL Mail and having an unprofessional business image by having an @hotmail.com or @aol.com e-mail address.

With all of our Email Hosting packages, you need to also purchase a domain name. Our domain names start at just £7.49 per year for .COM and .NET domain extensions and £5 per year for .CO.UK domain names*. Any e-mail account you create under your Email Hosting account will be tied to your unique domain name. So instead of business@hotmail.com – your domain name can be business@example.com – whatever your domain name happens to be.

Why should I opt for Email Hosting?
If you don’t want full-scale web hosting and don’t want to have to pay for web hosting in order to have your own unique e-mail address with your company branding, Email Hosting is the perfect solution for this. And all of our Email Hosting packages come with SpamAssassin which is a widely-recognised anti-spam solution that is installed on all of our servers. You can activate SpamAssassin and will automatically filter e-mails that are detected to be spam by SpamAssassin. You can set the filter level before SpamAssassin will automatically delete e-mails it has detected as being spam.

Why is it important to have an anti-spam solution with email?
While “spam” doesn’t sound so scary, it can be used as a collective term to refer to more malicious e-mails, such as:

  • “Phising” emails are e-mails sent by malicious users and organisations that are pretending to be a company or organisation that you may have an association or service with. A prominent example is PayPal spoof e-mails that are sent by malicious users that are claiming the customer’s account has been suspended and it needs to be verified. You’d be surprised by the amount of people that are unfortunately fooled by these kinds of e-mails.
  • Scam e-mails that are trying to get you to provide your personal information that may be used to steal your identity or to use your credit or debit card details for unauthorised transactions. For example, some spam e-mails may claim that someone needs help with transferring funds from a certain third-world country. Never trust these e-mails – they always have an underlying motive to either steal your identity or make use of your credit or debit card information.
  • Malicious emails can be sent that may have malware embedded in an attachment.
  • Spam emails in general which are advertising certain products and services such as viagra pills, SEO services and so forth. Never, ever trust these e-mails – some of these malicious users are not really selling you viagra pills and could be something much more dangerous than that.

I’d be able to tell the difference between a real e-mail and a fake e-mail?
Not necessarily. In fact, it is very easy to spoof an e-mail and pretend to be someone you’re not if certain records are not set on a domain name where the e-mail is coming from, it will otherwise look like a genuine e-mail from the person you’d naturally expect it to be from. How is this possible? Well, very simply, malicious users simply set the e-mail address that sent the e-mail address to the e-mail address they wish to spoof. And even more, they can set a different e-mail address for the “Reply-To” header, which means when someone replies to such an e-mail, they’d be sending it to a completely different e-mail address.

How do you prevent this? Like with all of our Linux cPanel Hosting Packages, within the Email Authentication section of the control panel. Within this section, you can set an “SPF record” which adds a TXT record on the domain name that specifies what IP addresses are authorised to send e-mails from for your specific domain name. This may be set by default. And if it isn’t, you can contact our support team to set the SPF record within cPanel for you if you have any difficulties doing this yourself.

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E-mail 101: Should I use POP3 or IMAP when setting up my e-mail accounts?

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There are two primary protocols for retrieving e-mails from a server – IMAP and POP3. But what is the difference, and which protocol should you use when setting up your e-mail account with your favourite e-mail client – whether that’s Thunderbird, Outlook or Apple Mail?

What is POP3?
“POP3″ is version 3 of the POP protocol – “POP” is short for “Post Office Protocol”. The Post Office Protocol downloads your e-mail messages to your computer unlike IMAP, which means you also have a local copy of the e-mails on your computer.

What is IMAP?
“IMAP”, short for “Internet Message Access Protocol” has the same outcome as POP3 – it allows you to read your e-mails using a user-friendly e-mail client – however, the primary difference as you may guess, is that your e-mails are NOT directly downloaded to your computer. Instead, you are reading your e-mails directly off the web server in which your e-mail account resides. In other words, your e-mails are not downloaded locally to your computer unlike POP.

Which protocol should I use when setting up my e-mail account?
Both work very well and if you have your e-mail account set up with our cPanel Hosting Services, you can make use of any two of the protocols for retrieving e-mails – if you want to keep a local copy of your e-mails, we’d recommend you opt for POP3. Otherwise, choose IMAP.

What about for sending e-mails?
When you are sending e-mails, you’re sending your e-mails over SMTP – which is short for Simple Mail Transfer Protocol. When you are setting up your e-mail account, the section specific to “incoming” e-mail will allow you to choose between POP3 and IMAP (with most of the major e-mail clients out there), and for outgoing e-mail you are using the Simple Mail Transfer Protocol.

When setting up my e-mail address, it’s asking for other information such as “server hostname” or “mail server address”?
The “incoming” and “outgoing” e-mail server address is to be able to retrieve your e-mails from the right server. If you have cPanel Web Hosting with us, you can find what the incoming and outgoing mail server address is as well as the port number for incoming and outgoing e-mail. If you’re running Thunderbird, all you need to provide is your username and password and the rest of the details should be automatically detected – including the server mail address, port number for connecting to the mail server and so forth. All you need to supply is your e-mail account username and password. Of course, make sure your “username” is your e-mail address and not a username, if you had set up your e-mail account in cPanel.

It’s important to note that popular e-mail services including Gmail, Yahoo! Mail, AOL Mail, Hotmail (soon to be known as Outlook.com) will likely be automatically set up by most e-mail clients without you needing to supply anything else except a username and password because of how popular these e-mail services are.

However, if you have your e-mail account set up with your web hosting account with us or if you need to provide the connection information manually, you can login to cPanel and go to Email Accounts, and from the right of your Email Account, click on More and select Configure Email Client. From here, you can see the Manual Settings but you can also download a configuration file for Outlook on Windows and Apple Mail on Mac OS X. You can make use of the manual settings to understand what you need to fill in when setting up your e-mail account in your preferred e-mail client.

What is a “port”?
A server “port” is to determine what service to use when communication happens between a server and a client, or a server to another server. A “client”, in this context, is you – and the server being the machine that “hosts” your e-mail account. While there may be many default port numbers for specific standards, such as port 80 for HTTP (Hyper Text Transer Protocol – yes – http://), port numbers may be changed for certain services that may be primarily used only by system administrators. For example, to connect to a Linux-based web server remotely as a customer of a VPS or Dedicated Server, you are likely to use SSH (Secure SHell), you use a specific port number. System administrators may change this for security reasons – because there will be malicious users trying to gain unauthorised entry into that web server; and changing the port number makes it more difficult for a malicious user to be able to gain successful unauthorised entry into a web server (as well as, of course, having a secure password) – because if they commit too many failed login attempts, the server’s firewall may blacklist the IP for too many failed login attempts in a short span of time.

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A WordPress plugin should be sending e-mails but it doesn’t send e-mails on your servers

On our shared hosting servers we have had to disable the mail() function for spam prevention purposes. This resulted in many of our IPs being blacklisted and our team having to request IPs to be removed from the blacklist, which resulted in inconvenience to customers that are sending genuine e-mails. As a result customers will have to use a PHP e-mail library in order to send mail, such as SwiftMaier or the Mail class in the PEAR library that allows you to send mail directly over the SMTP server rather than through the PHP mail() function. Please ensure you use SMTP authentication with an e-mail account set up on your web hosting account.

For more information, please see the PEAR PHP page on using the Mail class.

More resources:

Secure eUK Shared Web Hosting with Quality 24×7 Support

Shared Hosting UK

eUKhost is the UK’s premier shared web hosting provider, offering a number of low-cost web hosting plans that utilize both the Windows and Linux platforms so that there is a solution suitable for all users.

Our cPanel Linux shared hosting plans are amongst some of the best in the UK, pairing a high uptime guarantee with a wide array of features that guarantee value for money and will allow businesses to make the most of their web presence.

eUKhost’s Windows shared hosting plans feature the latest technologies including ASP.NET 4.0 and SQL Server 2008 so that Windows web developers have a reliable platform on which they can develop some of the most functional and user-friendly web applications. All of this comes at an affordable price, accompanied by our popular 24×7 support.

Shared Hosting vs. VPS Server

Selecting eUK Hosting for your web hosting requirements will open you to a range of web hosting plans that are designed to fit the needs of users of different requirements; for power users, the next option after a shared web hosting plan could potentially be a VPS server.

A VPS server is essentially a virtual server hosted in a shared environment, with VPS hosting nodes being shared by a number of users. The following comparisons can be drawn between shared web hosting and VPS servers:

  • A VPS server provides you with your own dedicated hosting environment, enabling you to install applications and services of your choice as SSH access will be provided to Linux VPS servers and Remote Desktop access for Windows VPS servers – although managing a dedicated hosting environment may appear to be a daunting task, support is available throughout the process so that assistance can provided where necessary
  • The core hosting environment of a VPS server is very similar to that of a shared web hosting plan as you are essentially sharing a core hosting node with other users, therefore meaning that the stability of a VPS server may not always be a massive improvement over a shared web hosting service, although with eUK’s support team constantly monitoring hosting node’s, the uptime guarantee of 99.9% should be met every month without issue
  • The price of a VPS server is designed to attract users of shared web hosting plans who are gradually running out of resources to run their website in a stable manner – as a website grows the constraints of shared web hosting will begin to show and because of this, a VPS server will be seen as the next naturally progression in the chain, therefore meaning that the low costs of VPS hosting are going to be attractive to users in this position.

Shared Hosting Security

eUK takes the security of our servers seriously and shared web hosting is no different with investment in new technology being made constantly so that we are able to provide our customers with a web hosting environment that  satisfies their needs and industry standards.

The security of a website is also a responsibility that should fall partially on the shoulders of the webmaster because even though eUKhost endeavours to provide a secure environment, if a website has been poorly developed is storing data in an insecure way then this could cause issues with security; as a web developer it is important for you to be aware of the most recent and secure coding techniques, whilst data should be encrypted when stored in a database.

We encourage the highest level of security possible for all of our customers, with SSL certificates being available for our Windows shared hosting and Linux shared hosting customers. Purchasing an SSL certificate will enable you to encrypt all data that is transferred between your website and your visitor’s computers, therefore keeping private communications secure and giving your visitors another reason to have confidence in your online presence.

Shared Hosting vs. Dedicated Server

eUKhost offers both managed shared hosting plans and managed dedicated servers that are all accompanied with quality 24×7 support, enabling you to call upon an experienced support team when you are facing issues with your web hosting service. The following are the core differences between eUK shared hosting and eUK dedicated server hosting:

  • A dedicated server provides you with a physical server that can be used with a number of different hardware configurations, enabling it to be used in a much wider number of applications than a shared web hosting plan – these different hardware configurations can be used to achieve different goals, for example RAID may be used to achieve greater data integrity in the event of a single hard drive failure or to even improve the read/write speeds of a server
  • A shared web hosting plan is hosted on a physical server with many other shared web hosting users meaning that stability of the hosting platform isn’t guaranteed, whereas with a dedicated server you will be provided with your own hosting server that no other users will have access to unless you explicitly wish to share your dedicated server with another business or user

The same level of support will be provided for managed shared hosting users and managed dedicated server customers, with eUK’s 24×7 support being one of the key reasons for many people choosing to use our web hosting services – eUKhost’s support team will have the knowledge to assist you with any issues that you could face on the Windows or Linux platform with the outlook of providing a solution as fast as possible so that the operation of your website or hosting service isn’t impeded to any extent.

How to auto delete Emails on cPanel

cPanel is the most easy to understand and flexible control panel in the hosting industry because of its GUI. You can have many additions to make any changes and upgrades in your hosting account through cPanel.  cPanel hosting is simple and powerful at the same time offering a high degree of stability and security. The latest version is 11.xx. cPanel offers the possibility to easily manage all services related to the domain, with a simple click on the icons on the panel. You can add e-mail accounts, gives direct access to files, activate a MySQL database, back up your files, install a shopping cart and many more features are available in cPanel. The use of the panel is simplified thanks to a well-designed user friendly interface.

Lets see how to auto delete Emails on cPanel :

You need to set the cron by using cpanel >> cronjob and add the following command to run in cron.

/usr/bin/archivemail –quiet –delete –days 20 /home/{USER}/mail/inbox
By using above command you can delete the 20 days old emails . Make sure you

replace {USER}with your actual cPanel Hosting account username.

Configure Your MX Records to point to Gmail

How To Configure Your MX Records to point to Gmail ?

Inorder to use gmail as your primary email provider for your business website, you are required to get registered with Google Apps. Once done, you must make amendments to the MX records set for your website inorder to use Gmail for business communications.

If you use any of our Linux based cheap hosting UK servers with a cPanel, you’d find an option titled ‘MX Entry‘ in the panel. From there, you can clear all the MX record entries and populate them with the Google Apps Mail MX records as listed below :

Following is a step-by-step procedure to change MX Records and point them to Google Mail :

Step 1 : In cPanel look for the option MX Entry and click it

Step 2 : Select Remote Mail Exchanger

Step 3 : Hit the Change button

Step 4 : In the ‘Add New Record‘ area you must make the following entries with the stated priorities :

MX Records Priority
ASPMX.L.GOOGLE.COM 1
ALT1.ASPMX.L.GOOGLE.COM 2
ALT2.ASPMX.L.GOOGLE.COM 3
ASPMX2.GOOGLEMAIL.COM 4
ASPMX3.GOOGLEMAIL.COM 5
ASPMX4.GOOGLEMAIL.COM 6
ASPMX5.GOOGLEMAIL.COM 7

This concludes the configuration of MX records to point to Google. It may take 24-48 hours for the propagation.

If you encounter an issue with emails, you may contact our Support Department by either means ie. via. Live Chat or via. Ticketing System. We would be glad to assist you with sorting the issues.

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How to Copy outgoing emails from server to another email

How to copy the outgoing messages from the server to another email address ?

If you want copy all the emails sent to anything@yourdomain.com to your testing@gmail.com email address then you can do so by using the following steps

1) Enable the System Filter File in exim configuration by using cPanel hosting account.

Main >> Service Configuration >> Exim Configuration Editor

System Filter File = /etc/cpanel_exim_system_filter

OR You can also use:

vi /etc/exim.conf

system_filter=/etc/cpanel_exim_system_filter

2) vi/etc/cpanel_exim_system_filter

Then add the following code at the bottom of the file

if $ header_from:contains “@yourdomain.com”

then

unseen deliver”testing@gmail.com”

endif

Save the file

3) Then restart the exim service

/etc/init.d/exim restart

Method to modify your MX records for Google Apps Email / Gmail?

MX record is known as an e-mail exchange record which is a record type of resources in the system of domain names. A  server that is responsible for accepting e-mails in the name of the domain of a receiver and explains a preference value for priority mail delivery or multiple copies of mail servers available. The set of MX records or a specific domain name e-mail must be sent with the SMTP (Simple Mail Transfer Protocol). An MX record comprises a FQDN and a priority. The priority is simply a number which is used to choose which mail server to use if multiple MX records exist for a domain name. A mail server trying to send an email to you will always try the lowest number priority first.

Now lets see how to modify MX records for Google Apps Email / Gmail,  It is simple Once you sign up your domain for Google Apps, you will have to change the MX records for your domain in order to use it in Gmail specified. But if you are using cPanel then this can be done by using the MX Entry option available in cPanel. There find the domain you will be pointing to Google Apps Mail and delete all of its MX records.

You can add the following MX records with the corresponding priority for your domain:

Priority: 1 to: ASPMX.L.GOOGLE.COM

Priority: 2 to: ALT1.ASPMX.L.GOOGLE.COM

Priority: 3 to: ALT2.ASPMX.L.GOOGLE.COM

Priority: 4 to: ASPMX2.GOOGLEMAIL.COM

Priority: 5 to: ASPMX3.GOOGLEMAIL.COM

Priority: 6 to: ASPMX4.GOOGLEMAIL.COM

Priority: 7 to: ASPMX5.GOOGLEMAIL.COM

These instructions are in full compliance with the official Google Apps and  been adapted to work with cPanel hosting. This will take time near about 24 hours to propagate and take effect and after that your mail will be handled exclusively by Google Apps Mail. Gmail has proven to provide the best mail experience even to the most demanding users and Bodhost UK hosting services provides easy means to change the MX records to Gmail.

Steps to Submit a ticket using eUKhost Help Desk

eUKhost offers 24x7x365 Free technical support. You may get in touch with the Support Department via. Help-Desk by raising a ticket.

The help-desk is designed for offering the best help to the clients. In there you would find a link to our web hosting UK knowledgebase which enables you to analyse the issue and find a solution without the need for intervention from us. If you are unable to find a relevant solution and wish to seek help from our support department, the below steps would help you raise a support ticket.

Step 1 : If you are an existing customer, you must first log-in to the Client Area, while if you aren’t, you must go to the Need Help Area present at the Footer of eUKhost’s pages and click Help Center


Step 2 : (i) A log-in screen would appear wherein you are required to enter the registered email address and the password of your choice.
(ii) If aren’t a customer but wish to raise a pre-sales enquiry, you must click the Submit Ticket button.

Step 3 : Here you are required to Select an appropriate department depending on thetype of query and click Next


Step 4 : You are now required to enter details such as Full Name, email address, select the priority of your request, enter a short but precise Subject, etc and provide a detailed description of the issue you have. You may also attach a file to the ticket if you feel it to be relevant to the problem and may help in resolving the issue in lesser time, for example if you encounter an error log or multiple log-in failure requests from an anonymous IP, you may take a screen-shot and include it with the ticket.

Step 5 : Enter the Captcha code and press the Submit button

This concludes the submission process and you would be presented with the Ticket ID and shown in the image below :

If you still happen to face an issue doing this, you may contact us via. 24x7x365 Live Chat for assistance.

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