Yes, we do. Our Email Web Hosting starts at £2.49 per month. With our Email Hosting packages, you can create unlimited e-mail accounts within your Email Hosting account’s disk space constraints. Email Hosting is perfect for businesses or professional individuals that want to have a dedicated E-mail Account without having to use services such as Hotmail, Yahoo! Maiul or AOL Mail and having an unprofessional business image by having an @hotmail.com or @aol.com e-mail address.

With all of our Email Hosting packages, you need to also purchase a domain name. Our domain names start at just £7.49 per year for .COM and .NET domain extensions and £5 per year for .CO.UK domain names*. Any e-mail account you create under your Email Hosting account will be tied to your unique domain name. So instead of business@hotmail.com – your domain name can be business@example.com – whatever your domain name happens to be.

Why should I opt for Email Hosting?
If you don’t want full-scale web hosting and don’t want to have to pay for web hosting in order to have your own unique e-mail address with your company branding, Email Hosting is the perfect solution for this. And all of our Email Hosting packages come with SpamAssassin which is a widely-recognised anti-spam solution that is installed on all of our servers. You can activate SpamAssassin and will automatically filter e-mails that are detected to be spam by SpamAssassin. You can set the filter level before SpamAssassin will automatically delete e-mails it has detected as being spam.

Why is it important to have an anti-spam solution with email?
While “spam” doesn’t sound so scary, it can be used as a collective term to refer to more malicious e-mails, such as:

• “Phising” emails are e-mails sent by malicious users and organisations that are pretending to be a company or organisation that you may have an association or service with. A prominent example is PayPal spoof e-mails that are sent by malicious users that are claiming the customer’s account has been suspended and it needs to be verified. You’d be surprised by the amount of people that are unfortunately fooled by these kinds of e-mails.
• Scam e-mails that are trying to get you to provide your personal information that may be used to steal your identity or to use your credit or debit card details for unauthorised transactions. For example, some spam e-mails may claim that someone needs help with transferring funds from a certain third-world country. Never trust these e-mails – they always have an underlying motive to either steal your identity or make use of your credit or debit card information.
• Malicious emails can be sent that may have malware embedded in an attachment.
• Spam emails in general which are advertising certain products and services such as viagra pills, SEO services and so forth. Never, ever trust these e-mails – some of these malicious users are not really selling you viagra pills and could be something much more dangerous than that.

I’d be able to tell the difference between a real e-mail and a fake e-mail?
Not necessarily. In fact, it is very easy to spoof an e-mail and pretend to be someone you’re not if certain records are not set on a domain name where the e-mail is coming from, it will otherwise look like a genuine e-mail from the person you’d naturally expect it to be from. How is this possible? Well, very simply, malicious users simply set the e-mail address that sent the e-mail address to the e-mail address they wish to spoof. And even more, they can set a different e-mail address for the “Reply-To” header, which means when someone replies to such an e-mail, they’d be sending it to a completely different e-mail address.

How do you prevent this? Like with all of our Linux cPanel Hosting Packages, within the Email Authentication section of the control panel. Within this section, you can set an “SPF record” which adds a TXT record on the domain name that specifies what IP addresses are authorised to send e-mails from for your specific domain name. This may be set by default. And if it isn’t, you can contact our support team to set the SPF record within cPanel for you if you have any difficulties doing this yourself.

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There are two primary protocols for retrieving e-mails from a server – IMAP and POP3. But what is the difference, and which protocol should you use when setting up your e-mail account with your favourite e-mail client – whether that’s Thunderbird, Outlook or Apple Mail?

What is POP3?
“POP3″ is version 3 of the POP protocol – “POP” is short for “Post Office Protocol”. The Post Office Protocol downloads your e-mail messages to your computer unlike IMAP, which means you also have a local copy of the e-mails on your computer.

What is IMAP?
“IMAP”, short for “Internet Message Access Protocol” has the same outcome as POP3 – it allows you to read your e-mails using a user-friendly e-mail client – however, the primary difference as you may guess, is that your e-mails are NOT directly downloaded to your computer. Instead, you are reading your e-mails directly off the web server in which your e-mail account resides. In other words, your e-mails are not downloaded locally to your computer unlike POP.

Which protocol should I use when setting up my e-mail account?
Both work very well and if you have your e-mail account set up with our cPanel Hosting Services, you can make use of any two of the protocols for retrieving e-mails – if you want to keep a local copy of your e-mails, we’d recommend you opt for POP3. Otherwise, choose IMAP.

What about for sending e-mails?
When you are sending e-mails, you’re sending your e-mails over SMTP – which is short for Simple Mail Transfer Protocol. When you are setting up your e-mail account, the section specific to “incoming” e-mail will allow you to choose between POP3 and IMAP (with most of the major e-mail clients out there), and for outgoing e-mail you are using the Simple Mail Transfer Protocol.

When setting up my e-mail address, it’s asking for other information such as “server hostname” or “mail server address”?
The “incoming” and “outgoing” e-mail server address is to be able to retrieve your e-mails from the right server. If you have cPanel Web Hosting with us, you can find what the incoming and outgoing mail server address is as well as the port number for incoming and outgoing e-mail. If you’re running Thunderbird, all you need to provide is your username and password and the rest of the details should be automatically detected – including the server mail address, port number for connecting to the mail server and so forth. All you need to supply is your e-mail account username and password. Of course, make sure your “username” is your e-mail address and not a username, if you had set up your e-mail account in cPanel.

It’s important to note that popular e-mail services including Gmail, Yahoo! Mail, AOL Mail, Hotmail (soon to be known as Outlook.com) will likely be automatically set up by most e-mail clients without you needing to supply anything else except a username and password because of how popular these e-mail services are.

However, if you have your e-mail account set up with your web hosting account with us or if you need to provide the connection information manually, you can login to cPanel and go to Email Accounts, and from the right of your Email Account, click on More and select Configure Email Client. From here, you can see the Manual Settings but you can also download a configuration file for Outlook on Windows and Apple Mail on Mac OS X. You can make use of the manual settings to understand what you need to fill in when setting up your e-mail account in your preferred e-mail client.

What is a “port”?
A server “port” is to determine what service to use when communication happens between a server and a client, or a server to another server. A “client”, in this context, is you – and the server being the machine that “hosts” your e-mail account. While there may be many default port numbers for specific standards, such as port 80 for HTTP (Hyper Text Transer Protocol – yes – http://), port numbers may be changed for certain services that may be primarily used only by system administrators. For example, to connect to a Linux-based web server remotely as a customer of a VPS or Dedicated Server, you are likely to use SSH (Secure SHell), you use a specific port number. System administrators may change this for security reasons – because there will be malicious users trying to gain unauthorised entry into that web server; and changing the port number makes it more difficult for a malicious user to be able to gain successful unauthorised entry into a web server (as well as, of course, having a secure password) – because if they commit too many failed login attempts, the server’s firewall may blacklist the IP for too many failed login attempts in a short span of time.

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On our shared hosting servers we have had to disable the mail() function for spam prevention purposes. This resulted in many of our IPs being blacklisted and our team having to request IPs to be removed from the blacklist, which resulted in inconvenience to customers that are sending genuine e-mails. As a result customers will have to use a PHP e-mail library in order to send mail, such as SwiftMaier or the Mail class in the PEAR library that allows you to send mail directly over the SMTP server rather than through the PHP mail() function. Please ensure you use SMTP authentication with an e-mail account set up on your web hosting account.

For more information, please see the PEAR PHP page on using the Mail class.

More resources:

• How to send mail using SMTP in PHP

cPanel is the most easy to understand and flexible control panel in the hosting industry because of its GUI. You can have many additions to make any changes and upgrades in your hosting account through cPanel.  cPanel hosting is simple and powerful at the same time offering a high degree of stability and security. The latest version is 11.xx. cPanel offers the possibility to easily manage all services related to the domain, with a simple click on the icons on the panel. You can add e-mail accounts, gives direct access to files, activate a MySQL database, back up your files, install a shopping cart and many more features are available in cPanel. The use of the panel is simplified thanks to a well-designed user friendly interface.

Lets see how to auto delete Emails on cPanel :

You need to set the cron by using cpanel >> cronjob and add the following command to run in cron.

/usr/bin/archivemail –quiet –delete –days 20 /home/{USER}/mail/inbox
By using above command you can delete the 20 days old emails . Make sure you

replace {USER}with your actual cPanel Hosting account username.

How To Configure Your MX Records to point to Gmail ?

Inorder to use gmail as your primary email provider for your business website, you are required to get registered with Google Apps. Once done, you must make amendments to the MX records set for your website inorder to use Gmail for business communications.

If you use any of our Linux based cheap hosting UK servers with a cPanel, you’d find an option titled ‘MX Entry‘ in the panel. From there, you can clear all the MX record entries and populate them with the Google Apps Mail MX records as listed below :

Following is a step-by-step procedure to change MX Records and point them to Google Mail :

Step 1 : In cPanel look for the option MX Entry and click it

Step 2 : Select Remote Mail Exchanger

Step 3 : Hit the Change button

Step 4 : In the ‘Add New Record‘ area you must make the following entries with the stated priorities :

This concludes the configuration of MX records to point to Google. It may take 24-48 hours for the propagation.

If you encounter an issue with emails, you may contact our Support Department by either means ie. via. Live Chat or via. Ticketing System. We would be glad to assist you with sorting the issues.

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How to copy the outgoing messages from the server to another email address ?

If you want copy all the emails sent to anything@yourdomain.com to your testing@gmail.com email address then you can do so by using the following steps

1) Enable the System Filter File in exim configuration by using cPanel hosting account.

Main >> Service Configuration >> Exim Configuration Editor

System Filter File = /etc/cpanel_exim_system_filter

OR You can also use:

vi /etc/exim.conf

system_filter=/etc/cpanel_exim_system_filter

2) vi/etc/cpanel_exim_system_filter

Then add the following code at the bottom of the file

if $ header_from:contains “@yourdomain.com”

then

unseen deliver”testing@gmail.com”

endif

Save the file

3) Then restart the exim service

/etc/init.d/exim restart

MX record is known as an e-mail exchange record which is a record type of resources in the system of domain names. A  server that is responsible for accepting e-mails in the name of the domain of a receiver and explains a preference value for priority mail delivery or multiple copies of mail servers available. The set of MX records or a specific domain name e-mail must be sent with the SMTP (Simple Mail Transfer Protocol). An MX record comprises a FQDN and a priority. The priority is simply a number which is used to choose which mail server to use if multiple MX records exist for a domain name. A mail server trying to send an email to you will always try the lowest number priority first.

Now lets see how to modify MX records for Google Apps Email / Gmail,  It is simple Once you sign up your domain for Google Apps, you will have to change the MX records for your domain in order to use it in Gmail specified. But if you are using cPanel then this can be done by using the MX Entry option available in cPanel. There find the domain you will be pointing to Google Apps Mail and delete all of its MX records.

You can add the following MX records with the corresponding priority for your domain:

Priority: 1 to: ASPMX.L.GOOGLE.COM

Priority: 2 to: ALT1.ASPMX.L.GOOGLE.COM

Priority: 3 to: ALT2.ASPMX.L.GOOGLE.COM

Priority: 4 to: ASPMX2.GOOGLEMAIL.COM

Priority: 5 to: ASPMX3.GOOGLEMAIL.COM

Priority: 6 to: ASPMX4.GOOGLEMAIL.COM

Priority: 7 to: ASPMX5.GOOGLEMAIL.COM

These instructions are in full compliance with the official Google Apps and  been adapted to work with cPanel hosting. This will take time near about 24 hours to propagate and take effect and after that your mail will be handled exclusively by Google Apps Mail. Gmail has proven to provide the best mail experience even to the most demanding users and Bodhost UK hosting services provides easy means to change the MX records to Gmail.

eUKhost offers 24x7x365 Free technical support. You may get in touch with the Support Department via. Help-Desk by raising a ticket.

The help-desk is designed for offering the best help to the clients. In there you would find a link to our web hosting UK knowledgebase which enables you to analyse the issue and find a solution without the need for intervention from us. If you are unable to find a relevant solution and wish to seek help from our support department, the below steps would help you raise a support ticket.

Step 1 : If you are an existing customer, you must first log-in to the Client Area, while if you aren’t, you must go to the Need Help Area present at the Footer of eUKhost’s pages and click Help Center

Step 2 : (i) A log-in screen would appear wherein you are required to enter the registered email address and the password of your choice.
(ii) If aren’t a customer but wish to raise a pre-sales enquiry, you must click the Submit Ticket button.

Step 3 : Here you are required to Select an appropriate department depending on thetype of query and click Next

Step 4 : You are now required to enter details such as Full Name, email address, select the priority of your request, enter a short but precise Subject, etc and provide a detailed description of the issue you have. You may also attach a file to the ticket if you feel it to be relevant to the problem and may help in resolving the issue in lesser time, for example if you encounter an error log or multiple log-in failure requests from an anonymous IP, you may take a screen-shot and include it with the ticket.

Step 5 : Enter the Captcha code and press the Submit button

This concludes the submission process and you would be presented with the Ticket ID and shown in the image below :

If you still happen to face an issue doing this, you may contact us via. 24x7x365 Live Chat for assistance.

How to install the Zimbra Outlook Connector (ZCO) ?

Here is a step-by-step procedure to install as well as configure Zimbra Outlook Connector. This Zimbra app. helps you to automatically synchronize every information ie. emails, contacts, calendars etc. into your Zimbra account. It supports Outlook 2003, 2007 and 2010 as well.

Customers may download the latest Zimbra Outlook Connector (ZCO) from the Admin UI present on the Downloads page.

Once the installation initiates, an install Setup wizard screen would appear :

Click the “Next” tab where you would be prompted a license agreement page. By default, the selection is set to “I do not accept the terms in the License Agreement” :

You must choose the “I accept” option to proceed further :

Then, select the “Next” tab to start installing the application. Clicking on “next” will install the connector proper. As the Zimbra Outlook Connector supports Outlook 2003, 2007 and 2010, the connector would not install any previous version (such as 2002).

Incase you have a unsupported version, you’d be shown an error :

Our email servers support all outlook clients. You need to install the compatible outlook versions on your local machines. If the requirements match with the criteria of ZCO, you would be able to see :

This completes the Zimbra Outlook Connector, you should now click the “Close” tab.

Since the ZCO is installed, you must now configure Outlook to establish a connection with the Zimbra Server. With the launch of Outlook 2003, you would be prompted by the new software to configure the Zimbra account with the below box :

Here you must populate the Server Name field with the name of your mail server that hosts your Zimbra account. Inorder to confirm your mail server, you might want to login to your Zimbra account. Once logged-in, look the address-bar of your browser. The server name would be the suffix to “https://” and the prefix to “.com”

Here as you can see, here the server address is: mail.yourdomain.com:

If you do not have an SSL, the server port would be 80, whereas if you have an SSL the port should be changed to 443. Populate the email address and your password to proceed further.

On clicking the “OK” tab, your account would be configured and the Outlook would start synchronization with the Zimbra server. You probably might not view your emails appear instantly, as it would take some time to fetch your emails, contacts and calendars into Outlook. Though, you can view the progress in the progress bar :

On completion of the synchronization, you’d be set to go. Outlook would now automatically synchronize your contacts, calendars, and email with the Zimbra web client.

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How to enable Horde Spam filter through Plesk?
By following the below steps you can easily enable the spam filter:-

1) First login to control panel
2) Click on “permissions” Icon and select the check box “Spam filter management” to enable it.
Note:: To enable spam filter you will require power pack license installed on your server.