Q. If my bandwidth is exceeded, will my account be suspended?

Ans. Yes, your website will be suspended once the bandwidth usage for your hosting account touches 100%. Our automated system on the server sends notifications to a user whose bandwidth usage has crossed 80 % of the allocated bandwidth. Such notifications are sent thrice and the particular user can upgrade his/her hosting account to a plan with higher bandwidth allocation by only paying the price difference between the two plans. If a user ignores those notifications then his/her account would be suspended by the server after 100% bandwidth is used up before the end of the month. Suspension will remain until the bandwidth meter is reset in the new month or until the account is upgraded to a web hosting plan with a greater bandwidth limit.

Q. What happens if a MS SQL database space exceeds the limit, will the account get suspended or will the hosted application using database will work with errors?

Ans. We offer SQL Server 2005 Express edition, Standard edition, WorkGroup edition and Enterprise edition on our Windows web hosting plans. Database space is not allocated separately to each Windows hosting account. Space for databases is included within the allocated disk space to each Windows hosting account.

So if the database size of a particular account happens to exceed the space limit, that particular account won’t be suspended. The user might get some errors on the URL that might be using MS SQL databases along with email notifications informing them about the disk space usage limit which has exceeded.

Q. In an eCommerce website, how are the transactions carried out and how do the payment gets deposited?

Ans :- Firstly you will need to setup a merchant account with either PayPal or 2checkout (whatever you are using as your payment gateway). Then there is a gateway setup option which you will get at the time of installation of the shopping cart on your website. This is how the online shopping wizard’s checkout page will get linked to your PayPal/2checkout account and the online payments done by your clients will get transferred to your account (either through paypal/2checkout, if your client selects paying through their PayPal account) OR through credit cart (if your clients select credit card option for paying the amount).

You may check our Plans at Ecommerce Hosting

Q. I am looking for ecommerce website hosting. Can I conduct financial transactions from my website? Is there a secure way a customer can pay online?

Ans. Yes, We at eUKhost offer a wide range of ecommerce hosting solutions ranging from Shared Hosting, Reseller Hosting, VPS Hosting to Dedicated Servers that adapt to the growing needs of your business. eUKhost’s web hosting solutions make ecommerce web hosting easy. Whether you’re an established business in the world of ecommerce or just starting out, we have the right ecommerce hosting plan for you. Plans include a comprehensive range of tools along with powerful shopping cart systems that make selling on the web so easy! You can host your e-commerce website on any of our web hosting services and sell products from your website.

For ecommerce website hosting, we provide shopping cart facilities along with our web hosting plans to be setup on your website. We provide various shopping cart options such as Zencart CubeCart and OScommerce free along with all of our cpanel hosting plans. These open source shopping carts can be installed on your website through Fantastico (cPanel control panel addon).

We recommend two payment gateways, (2Checkout and PayPal), these two gateways are more than sufficient to get started with your online store.

We also recommend a private SSL Certificate to be installed on your website since financial transactions will take place online on your website. SSL certificates can provide you with non-forgeable proof of your website’s identity, and customer confidence in the integrity and security of your online business. SSL certificate allows the web browser to verify the identity of a secure site before sending private personal information, such as bank account or credit card numbers

Q. What is the size of mail box on various web hosting plans you offer, and what can be the maximum size of an email attachment?

Ans. As a user you can create unlimited mail boxes on all of our web hosting plans. These mail boxes can be of unlimited quota as the actual filled data would be considered as your usage and it makes no difference what quota you assign to each mail box while adding the mail boxes. In other words, your mail box size is limited only by the size of the web hosting plan. This means that the combined size of your website and email may not exceed the space allocated in your web hosting plan. In case you are close to your disk space usage limit, you will be notified and given an opportunity to upgrade your hosting plan or reduce your stored mail size.

With regards to email attachments size limit, the maximum file size which can be sent in an email attachment is limited to 10 MB.